Last Updated: Jul 1, 2025
Sydney's Closet respects the privacy of each of its customers. Information you supply us is kept strictly confidential, and we pledge to protect that information with the utmost care. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at www.sydneyscloset.com.
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals) and Retail Partners.
The categories of information we may collect include:
Other consumers (e.g., referrals)
Retail Partners
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, Account security or access credentials, General location data, Precise geolocation, Audio recordings, Non-public education records, Professional information, Employment-related information, Contents of mail, email or text messages, Inferences based on sensitive information | We delete or anonymize data concerning your use of our website within 25 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number, Bank or other financial account number, Account security or access credentials, Precise geolocation, Physical characteristics or descriptions, Audio recordings, Non-public education records, Professional information, Employment-related information, Contents of mail, email or text messages, Inferences based on sensitive information | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 25 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number, Purchases, Account security or access credentials, Precise geolocation, Audio recordings, Photos, Video recordings, Non-public education records, Professional information, Employment-related information, Direct communications with our consumers, Contents of mail, email or text messages, Inferences based on sensitive information | We keep customer feedback and correspondence with our customer service for up to 25 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Account security or access credentials, Precise geolocation, Audio recordings, Non-public education records, Professional information, Employment-related information, Direct communications with our consumers, Contents of mail, email or text messages, Inferences created from other personal information collected, Inferences based on sensitive information | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases, Account security or access credentials, Precise geolocation, Audio recordings, Photos, Video recordings, Non-public education records, Professional information, Employment-related information, Direct communications with our consumers, Contents of mail, email or text messages, Inferences based on sensitive information | We retain review, survey, and feedback data for up to 10 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests as long as necessary to comply with our legal obligations. |
| Data we collect for security purposes, including Name, Email address, Online Identifiers | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
We process personal information for the following business and commercial purposes:
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Ad Networks, Business Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Consultant Contractors, Cybersecurity Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Contractors, Sales & Marketing Tools, Shipping Services, and Website Operations Tools | Ad Networks, Business Operations Tool, Data Analytics Providers, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, Shipping Services, and Shopify App |
| Internet Activity | Ad Networks, Business Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Consultant Contractors, Cybersecurity Providers, IT Infrastructure Services, Payment Processors, Sales & Marketing Contractors, Sales & Marketing Tools, Shipping Services, and Website Operations Tools | Ad Networks, Data Analytics Providers, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Shopify App |
| Commercial Information | Ad Networks, Business Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Consultant Contractors, IT Infrastructure Services, Payment Processors, Sales & Marketing Contractors, Sales & Marketing Tools, Shipping Services, and Website Operations Tools | Ad Networks, Business Operations Tool, Data Analytics Providers, IT Infrastructure Services, Payment Processors, Shipping Services, and Shopify App |
| Financial Information | Business Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Consultant Contractors, IT Infrastructure Services, Payment Processors, and Sales & Marketing Contractors | Business Operations Tool, IT Infrastructure Services, Payment Processors, and Shopify App |
| Location Information | Business Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Consultant Contractors, IT Infrastructure Services, Sales & Marketing Tools, and Shipping Services | Ad Networks, Data Analytics Providers, and Shopify App |
| Physical and Audio Data | Commerce Software Tools, IT Infrastructure Services, and Sales & Marketing Tools | None |
| Consumer Communications | Business Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Consultant Contractors, IT Infrastructure Services, Payment Processors, Sales & Marketing Contractors, Sales & Marketing Tools, Shipping Services, and Website Operations Tools | Ad Networks, Business Operations Tool, IT Infrastructure Services, Payment Processors, Shipping Services, and Shopify App |
| Inferences from Other Data | Commerce Software Tools, IT Infrastructure Services, and Shipping Services | None |
